Testing, Contact Tracing, and Case Management

COVID-19 nasal swab laboratory test
Testing, Contact Tracing, and Case Management

Free COVID-19 Testing  |  Monitoring and Assessment Program (MAP)  |  Corona Corps  |  UO COVID-19 Cases
 

Testing, contact tracing, and case management are key factors in addressing and preventing the spread of COVID-19 in our community.

What You Need to Know

  • Free COVID-19 testing is available for all UO employees, students, and the Eugene/Springfield community through university’s Monitoring and Assessment Program (MAP) on a first-come, first-served basis. Pre-registration is required. This portal will be updated every Friday for registrations the following week.
     

  • For Students: If a student develops COVID-19 symptoms and has been in close contact with a person known to have COVID-19, they should contact University Health Services at 541-346-2770 or their health care provider to determine if and where they should to be tested for COVID-19. UO students living in the residence halls who are fully vaccinated are now exempt from required asymptomatic COVID-19 testing. Students must verify their vaccination status through University Health Services.
     

  • For Employees: If an employee develops COVID-19 symptoms and has been in close contact with a person known to have COVID-19, they should contact their health care provider to determine if and where they should to be tested for COVID-19.
     

  • For Students and Employees: Students and employees who have tested positive or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios and guidance for students and employees and complete the case and contact form for additional guidance and resources.
     

  • The University of Oregon is providing information about positive and presumptive positive COVID-19 cases for people identified as being affiliated with the university (e.g., students or a workplace cluster) by a public health agency.
     

  • The university has developed extensive protocols for notifying, isolating, and accommodating people who test positive, as well as communicating about cases with the wider community.

Prevention

The best way to prevent illness is to avoid being exposed to the virus. There are some general precautions you should always take to prevent the spread of respiratory diseases.

  • Wear a face covering that covers both your mouth and nose
  • Wash your hands often with soap and water for at least 20 seconds.
  • Maintain at least 6 feet of distance between yourself and others.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home if you are sick. Do not go to work or class.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Prevention Information

Health Support

If you suspect you are sick with COVID-19, call your health care provider before visiting in person. The following health center providers serve UO students in Eugene, Portland, and Coos Bay, respectively

Eugene Students

Portland Students

OIMB Students​​

Services

COVID-19 Testing

Free COVID-19 testing is available for all UO employees, students, and the Eugene/Springfield community through university’s Monitoring and Assessment Program. Eugene-based students are able to receive a COVID-19 test at various locations around the city. Portland students can get testing at the Portland State University Center for Student Health and Counseling. Faculty, staff, and students at OIMB should contact their local health care provider. All students living in the residence halls were tested upon their arrival and will be tested periodically throughout the term.

COVID-19 Contact Tracing

Lane County Public Health [en Español] is conducting all contact tracing in Eugene. The University of Oregon students participating in the Corona Corps Monitoring Team are assisting LCPH with the urgent work of contact tracing.

COVID-19 Cases

The University of Oregon is providing information about positive and presumptive positive COVID-19 cases for people identified as being affiliated with the university (e.g., students or a workplace cluster) by a public health agency.

an employee collects a saliva sample from a cup
UO, OHA partner to provide free testing to K-12 schools

The University of Oregon, working with the Oregon Health Authority, has received a $17.1 million letter of intent to provide free COVID-19 testing to public and private K-12 schools in southwestern Oregon during the 2021-22 school year.

K-12 Testing Information

Vial marked COVID-19
COVID-19 Monitoring and Assessment Program

The University of Oregon is leveraging the strength of its research capabilities to launch an expansive COVID-19 testing initiative that will help the university, Lane County and the state get back to business safely, including a return to on-campus instruction.

Testing Program

Corona Corps members working at computers while physically distanced and wearing masks
Corona Corps Aides Contact Monitoring and Support

The Corona Corps monitoring and care teams work with public health authorities to notify community members of their likely exposure to a positive COVID-19 case and provide case management support and guidance for COVID-19 cases or close contacts.

Corona Corps

Testing, Contact Tracing, and Case Management FAQs

General Testing, Cases, and Contact Tracing

How is COVID-19 (coronavirus) affecting the state of Oregon?

See the Oregon Health Authority for situation updates in Oregon, and the CDC [en Español] for general information about the novel coronavirus and COVID-19.

Has anyone associated with the UO tested positive for COVID-19?

Yes. The University of Oregon is providing information about positive COVID-19 test results for UO community members.

What happens when a student, staff, or faculty member tests positive for COVID-19?

Students and employees who have tested positive or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios and guidance for students and employees and complete the case and contact form for additional guidance and resources.

The UO’s COVID-19 Case Management Team has protocols for isolation, cleaning, accommodation, and notification for students.

Team members from University Health Services and Human Resources work closely with local public health authorities on case management and specific recommendations based on the unique needs of every case. For student cases, the UO team may assist Lane County Public Health with contact tracing.

How does the university provide information about positive COVID-19 cases involving students, faculty, and staff at the UO?

The University of Oregon reports all new positive and presumptive positive COVID-19 cases for people identified by a public health agency as being affiliated with the university (i.e., students or employees in a workplace cluster). We also report any positive cases of UO employees and students tested through the UO Monitoring and Assessment Program.

New case numbers are published weekdays and emailed twice a week to campus in the COVID-19 update. County health authorities report cases following OHA and CDC reporting requirements.

If you have tested positive or think you have been exposed to COVID-19, complete the case and contact form for specific guidance.

How does contact tracing work?

When an individual within the UO community tests positive for COVID-19, the local public health agencies take the lead in contacting the individual who tested positive and the individuals with whom they have been in contact.

Officials with county public health agencies—Lane County Public Health for Eugene, Health Multnomah County for Portland, and Coos County Health Department for Charleston—provide guidance directly to those individuals.

Will I be informed if I have been in close contact with a positive case while on the UO campus?

Yes. The university notifies all potential close contacts of positive COVID-19 cases who are living or working on the UO campus.

This notification comes within 24 hours of the UO case management team learning about the confirmed positive case. This is in addition to the formal contact tracing conducted by local public health departments for each known positive case reported in the county.

If I test positive for COVID-19, will my privacy be protected during contact tracing?

In the interest of disease spread prevention and public health, any information collected by the university during its investigation of a positive case within the UO community will be shared with the relevant local public health authority (e.g., Lane County Public Health). Either the public health authority or UO may reach out to individuals identified as "contacts" of positive cases to prevent disease spread. In such cases, the university will only share the minimum information necessary for effective contact tracing and case management.


Testing Information for Students

Should I get tested before or after traveling?

Testing before and after travel can reduce your risk of spreading COVID-19. Testing does not eliminate all risk, but when paired with a period of staying at home, plus everyday precautions such as wearing masks and social distancing, it can make travel safer by reducing spread on planes, in airports, and at destinations. Also, if you are flying, be sure to check with your airline, which may have more specific testing recommendations for you.

Per the CDC, people who are fully vaccinated with an FDA-authorized vaccine can travel safely within the United States and do not need to get tested before or after travel unless their destination requires it.

Is the UO offering COVID-19 testing to students?

All students living in the UO’s residence halls are tested regularly through the UO Monitoring and Assessment Program.

Free COVID-19 testing is available for all UO asymptomatic students living off campus through university’s Monitoring and Assessment Program.

Is there a fee for the MAP testing?

There is currently no fee to be tested through the UO Monitoring and Assessment Program.

Where can I get tested if I live off-campus?

Free COVID-19 testing is available to all asymptomatic students through university’s Monitoring and Assessment Program.

Students who have COVID-like symptoms should not be tested through MAP. Eugene-Springfield based students are able to receive a COVID-19 test at various locations around the city. Students in Portland can be tested at their health care provider or Portland State University through the UO and PSU partnership. OIMB students can be tested through the North Bend Medical Center.

Students should not go to the hospital emergency room (ER) solely to get a test. Please do go to the ER or call 911 if you are experiencing severe symptoms.

How much does the COVID-19 test cost?

Testing for asymptomatic individuals is currently available for free through the UO Monitoring and Assessment Program.

Students living off campus who are tested at University Health Services (UHS) or off-campus laboratories will be billed through their health insurance. UHS accepts almost all major insurance carriers. If a student has insurance with a carrier that is not accepted, UHS will either see them anyway if they are willing to incur out-of-network costs or help the student find a local provider who participates in their network.

The Families First Coronavirus Response Act (FFCRA) states that all forms of public and private insurance, including self-funded plans, must now cover FDA-approved COVID-19 tests and costs associated with diagnostic testing with no cost-sharing, as long as the test is deemed medically appropriate by an attending health care provider. Contact your health insurance company to confirm coverage. More information on coverage of COVID-19 testing in Oregon is available from the Oregon.GOV COVID-19 consumer health insurancewebpage.


Testing Information for Faculty and Staff

Is the UO offering COVID-19 testing to staff and faculty?

Free COVID-19 testing is available on the Eugene campus for all asymptomatic UO employees through the university’s Monitoring and Assessment Program.

Faculty and staff who have COVID-19-like symptoms or are feeling ill should contact their health care provider or one of the COVID-19 test sites at various locations around the Eugene-Springfield area.

Benefits-eligible employees can find a primary care physician by reviewing the options available through their UO health insurance plan at Human Resources. If you do not have a primary care physician, an urgent care location or any of Lane County Public Health’s clinics [en Español] can also be a resource.


Testing Information for the Community

Is the UO offering COVID-19 testing to the community?

Yes. Free COVID-19 testing is available for all asymptomatic residents of Lane County community, and all UO students and employees, through the university’s Monitoring and Assessment Program.


Monitoring and Assessment Program

What is the University of Oregon’s COVID-19 Monitoring and Assessment Program?

The COVID-19 Monitoring and Assessment Program (MAP) was created in spring 2020 to develop and expand the university’s testing capacity for the coronavirus that causes COVID-19.

The program leverages the research strengths of the UO, including experts in genomics, data science, prevention science, and other areas.

The MAP team has testing capacity of about 4,000 tests per week. All asymptomatic residents of Lane County are invited to participate in testing. We particularly encourage students living off campus in group or apartment-living settings, faculty and employees whose work requires them to be on campus, and under-served communities disproportionately impacted by COVID-19 to sign up for testing using the MAP registration portal.

How long does it take to get results from the MAP test?

Most MAP test results are returned within 48 hours. But all results are sent within four business days of the test.

How will I get my test result?

Testing participants will be alerted by email when their tests results are available. The email will provide a confirmation code and link to a secure online portal where participants can see test results. Patients who test positive for COVID-19 may be contacted via telephone call within 4 days after the test by a county health official.  A list of county health contact numbers can be found here.

You will have the opportunity to indicate during the registration process which method of notification you prefer for your results. If you consent to receive your result via secure email, you will receive results within 4 business days. If you elect to receive results by United States postal service, the results will be postmarked within 4 business days, but we cannot guarantee a timeline for their delivery.

I'm not vaccinated. Can I get a test from UO's MAP COVID-19 testing program before an athletic game or other event to meet requirements for a negative test?

We recommend that individuals who are not vaccinated get vaccinated. Those who cannot get vaccinated and need a test can refer to Lane County's list of testing resources, or utilize commercial COVID-19 test providers who administer pre-travel screening tests that can provide results within 72 hours. The UO MAP program offers free testing for members of the community, but it cannot guarantee results are available within the required time frame.

How do I interpret my test results in the secure online portal?

Below are descriptions of test result fields that may be helpful when viewing your results.

Sample Type: Lists the type of test administered. In this case, a saliva test or anterior nares (AN) swab was administered.

Physician Name: The ordering physician for the testing being conducted at UO testing sites.

Sample ID: The sample tube barcode that is associated with your test sample on a particular test day.

Patient ID: The unique confirmation ID that was provided to you in your confirmation email or text at the time of registration.

Samples Received: The time your test sample was received in the UO MAP lab for processing.

Reports Completed: The time your test sample processing was completed.

SARS-CoV-2 Not Detected: Your sample has tested negative for COVID-19. This means you probably were not infected at the time your sample was collected.

  • If you are sick and not getting better, talk to your doctor or clinic. You might be sick with something other than COVID-19, or it is possible that you were very early in your infection when your sample was collected and that you could test positive later. If you don’t have a doctor, call 2-1-1. They can help you find care even if you don’t have health insurance. Interpreters are available.

SARS-CoV-2 Inconclusive: Your sample did not produce enough information during the testing process to establish a definitive result. IT IS NOT A POSITIVE OR NEGATIVE RESULT.  We strongly recommend that you contact the organization you tested with the first time to schedule repeat testing.

Re-Collection Necessary: This means there was a problem with your sample collection and we were unable to complete testing.  We strongly recommend that you get tested again soon in order to establish your COVID status.

POSITIVE SARS-CoV-2: you have the virus in your body and can spread it to others. You should:

  • Isolate at home. Stay home and stay away from others, including the people in your own household, except to get medical care. Inform your school or employer if needed.
  • If you’re sick (e.g., cough, shortness of breath, fever, diarrhea), including if you develop symptoms after being tested, isolate for at least 10 days from the time your symptoms started AND make sure your fever is gone without the help of medicine and other symptoms are resolving for 24 hours. You may be advised to isolate for even longer if you have severe to critical illness, including hospitalization, or are severely immunocompromised.
  • If you don’t have symptoms, isolate for 10 days from the date your sample was collected (the day you were tested).
  • Follow relevant public health guidance. For example, you can help slow the spread of COVID-19 by telling those you’ve been in close contact with right away. People are most contagious for the two days before they display symptoms and some people never show symptoms. If you can reach your friends and family within four days of their being around you, you can keep the next person from getting sick with COVID-19. Tell your contacts to stay home, to keep away from others and to get tested. Typically, close contacts should quarantine by staying home and away from others for 14 days since they last saw you and should watch for symptoms daily. They can talk to their doctors about getting a test, call 2-1-1 if they don’t have a doctor or get tested at a community test site.
  • Call 911 if you experience severe symptoms for example difficulty breathing, pain or pressure in the chest or belly, inability to drink or keep liquids down, new confusion or inability to wake up, or bluish lips or face.
  • Take the call if a public health worker calls you (usually within 4 days of the test result). Tell your close contacts to answer the public health call as well. You can also call the public health office yourself - here is a link to a webpage with the phone numbers for each of Oregon county’s public health offices.

Test Description: The type of test processed in the lab is a RT-PCR. SARS-CoV-2 RT-PCR detects genetic material of the virus using a lab technique called polymerase chain reaction.

Why should asymptomatic people get tested?

Many people are asymptomatic carriers of the virus. If you are asymptomatic, you can prevent further spread of the virus to your family, friends, and others in the community by identifying the virus, isolating, and cooperating with contact tracers. Also, participating in MAP testing helps the UO develop strategies that local officials and university leaders can enact to suppress the spread of COVID-19 in our community.

Can children be tested through MAP?

Yes, Parents or legal guardians may register minors who are at least 3 years of age and under age 15 to be tested through the UO MAP testing. Community members between the age of 15 and 18 may register themselves and attend the testing event without a guardian. If you are registering yourself and one or more minor(s) in your care, you must complete the registration form once for each person receiving a test. You must accompany the minor(s) you register to the testing event. We encourage self-collection in children who are able, however minors under the age of 10 may need your help to collect their sample. Staff onsite will assess if your child needs assistance. Testing is not currently available for children younger than 3. Test results will be released to the guardian registering the minor for testing; we will not contact the minor directly.

Will MAP testing still take place if there is inclement weather?

Winter weather may impact testing operations, up to and including cancellation of your testing appointment. If we need to cancel your COVID-19 test due to weather, we will inform you via text and email at the contact information you provided during registration. The UO campus status during winter weather is available on the UO alerts page.


Registering for a UO COVID-19 Test

Can I view the registration form in another language?

The registration form is currently available in English and Spanish. You can change from English to Spanish using the dropdown in the upper right corner of the page on the green header bar. Please note that this will take you to the beginning of the form. If you are using the Google Chrome browser, please avoid using Google Translate as it may lead to improper translation.

Are email and SMS text notifications only available in English?

No. During registration, you will be able to choose whether your communications (emails and texts) will be sent in English or Spanish.

How will my email and mobile phone number be used?

Email and SMS enabled mobile phones will be used for communication purposes related to your testing appointment only, for example, confirmation of scheduled testing appointment, reminders, and alerts that your results are available to view in the online portal.

Are my test results and information kept private?

Yes. All personal data collected for testing is protected in compliance with HIPAA regulations and will not be shared without your consent.

How do I select a location, date and time for testing?

During the registration process, you will be able to view current testing locations and available appointments at each location. The number of available appointments is listed to the left of the testing location. See an example testing selection screenshot.

Select the testing location you wish to test at and then, on the following page, the testing date and time slot for your test.

If appointments are not available in your selected testing location on the day you are completing your registration, or you wish to register for a future date, you will be able to select “next available testing days” to see more appointment options at your selected location

How will I receive test results?

Test results are made available through a secure result portal. During registration, each patient will be asked to provide an email address and phone number. Once results are available, you will be emailed and texted with login information for the portal. This information will allow the patient to access results for the patient's most recent test. Additional information available on the how to get your results page.

How do I interpret my test results in the portal?

Below are descriptions of test result fields that may be helpful when viewing your results in the portal.

Sample Type: Lists the type of test administered. In this case, a saliva test or anterior nares (AN) swab was administered.

Physician Name: The ordering physician for the testing being conducted at UO testing sites.

Sample ID: The sample tube barcode that is associated with your test sample on a particular test day.

Patient ID: The unique confirmation ID that was provided to you in your confirmation email or text at the time of registration.

Samples Received: The time your test sample was received in the UO MAP lab for processing.

Reports Completed: The time your test sample processing was completed.

Normal Result: Indicates that a negative result is the most common result reported.

Test Description: The type of test processed in the lab is a RT-PCR. SARS-CoV-2 RT-PCR detects genetic material of the virus using a lab technique called polymerase chain reaction.

Having trouble locating your test results?

Click here and provide your information. A UO COVID-19 MAP Lab member will follow up with you regarding your results.