Testing, contact tracing, and case management are key factors in addressing and preventing the spread of COVID-19 in our community.
What You Need to Know
Free COVID-19 testing is available for all UO employees, students, and the Eugene/Springfield community through university’s Monitoring and Assessment Program (MAP) on a first-come, first-served basis. Pre-registration is required. This portal will be updated every Friday for registrations the following week.
For Students: If a student develops COVID-19 symptoms and has been in close contact with a person known to have COVID-19, they should contact University Health Services at 541-346-2770 or their health care provider to determine if and where they should to be tested for COVID-19.
For Employees: If an employee develops COVID-19 symptoms and has been in close contact with a person known to have COVID-19, they should contact their health care provider to determine if and where they should to be tested for COVID-19.
For Students and Employees: Students and employees who have tested positive or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios and guidance for students and employees and complete the case and contact form for additional guidance and resources.
The University of Oregon is providing information about positive and presumptive positive COVID-19 cases for people identified as being affiliated with the university (e.g., students or a workplace cluster) by a public health agency.
The university has developed extensive protocols for notifying, isolating, and accommodating people who test positive, as well as communicating about cases with the wider community.
The best way to prevent illness is to avoid being exposed to the virus. There are some general precautions you should always take to prevent the spread of respiratory diseases.
- Wear a face covering that covers both your mouth and nose
- Wash your hands often with soap and water for at least 20 seconds.
- Maintain at least 6 feet of distance between yourself and others.
- Avoid touching your eyes, nose, and mouth.
- Stay home if you are sick. Do not go to work or class.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
The University of Oregon is leveraging the strength of its research capabilities to launch an expansive COVID-19 testing initiative that will help the university, Lane County and the state get back to business safely, including a return to on-campus instruction.
Testing, Contact Tracing, and Case Management FAQs
General Testing, Cases, and Contact Tracing
How is COVID-19 (coronavirus) affecting the state of Oregon?
Has anyone associated with the UO tested positive for COVID-19?
Yes. The University of Oregon is providing information about positive COVID-19 test results for UO community members.
What happens when a student, staff, or faculty member tests positive for COVID-19?
Students and employees who have tested positive or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios and guidance for students and employees and complete the case and contact form for additional guidance and resources.
The UO’s COVID-19 Case Management Team has protocols for isolation, cleaning, accommodation, and notification for students.
Team members from University Health Services and Human Resources work closely with local public health authorities on case management and specific recommendations based on the unique needs of every case. For student cases, the UO team may assist Lane County Public Health with contact tracing.
How does the university provide information about positive COVID-19 cases involving students, faculty, and staff at the UO?
The University of Oregon reports all new positive and presumptive positive COVID-19 cases for people identified by a public health agency as being affiliated with the university (i.e., students or employees in a workplace cluster). We also report any positive cases of UO employees and students tested through the UO Monitoring and Assessment Program.
If you have tested positive or think you have been exposed to COVID-19, complete the case and contact form for specific guidance.
How does contact tracing work?
When an individual within the UO community tests positive for COVID-19, the local public health agencies take the lead in contacting the individual who tested positive and the individuals with whom they have been in contact.
Officials with county public health agencies—Lane County Public Health for Eugene, Health Multnomah County for Portland, and Coos County Health Department for Charleston—provide guidance directly to those individuals.
Will I be informed if I have been in close contact with a positive case while on the UO campus?
Yes. The university notifies all potential close contacts of positive COVID-19 cases who are living or working on the UO campus.
This notification comes within 24 hours of the UO case management team learning about the confirmed positive case. This is in addition to the formal contact tracing conducted by local public health departments for each known positive case reported in the county.
If I test positive for COVID-19, will my privacy be protected during contact tracing?
In the interest of disease spread prevention and public health, any information collected by the university during its investigation of a positive case within the UO community will be shared with the relevant local public health authority (e.g., Lane County Public Health). Either the public health authority or UO may reach out to individuals identified as "contacts" of positive cases to prevent disease spread. In such cases, the university will only share the minimum information necessary for effective contact tracing and case management.
Testing Information for Students
Should I get tested before or after traveling?
Testing before and after travel can reduce your risk of spreading COVID-19. Testing does not eliminate all risk, but when paired with a period of staying at home, plus everyday precautions such as wearing masks and social distancing, it can make travel safer by reducing spread on planes, in airports, and at destinations. Also, if you are flying, be sure to check with your airline, which may have more specific testing recommendations for you.
Per the CDC, people who are fully vaccinated with an FDA-authorized vaccine can travel safely within the United States and do not need to get tested before or after travel unless their destination requires it.
Is the UO offering COVID-19 testing to students?
All students living in the UO’s residence halls are tested regularly through the UO Monitoring and Assessment Program.
Is there a fee for the MAP testing?
There is currently no fee to be tested through the UO Monitoring and Assessment Program.
Where can I get tested if I live off-campus?
Students who have COVID-like symptoms or who think they have been exposed to the virus should not be tested through MAP. Eugene-Springfield based students are able to receive a COVID-19 test at various locations around the city. Students in Portland can be tested at their health care provider or Portland State University through the UO and PSU partnership. OIMB students can be tested through the North Bend Medical Center.
Students should not go to the hospital emergency room (ER) solely to get a test. Please do go to the ER or call 911 if you are experiencing severe symptoms.
How much does the COVID-19 test cost?
Testing for asymptomatic individuals is currently available for free through the UO Monitoring and Assessment Program.
Students living off campus who are tested at University Health Services (UHS) or off-campus laboratories will be billed through their health insurance. UHS accepts almost all major insurance carriers. If a student has insurance with a carrier that is not accepted, UHS will either see them anyway if they are willing to incur out-of-network costs or help the student find a local provider who participates in their network.
The Families First Coronavirus Response Act (FFCRA) states that all forms of public and private insurance, including self-funded plans, must now cover FDA-approved COVID-19 tests and costs associated with diagnostic testing with no cost-sharing, as long as the test is deemed medically appropriate by an attending health care provider. Contact your health insurance company to confirm coverage. More information on coverage of COVID-19 testing in Oregon is available from the Oregon.GOV COVID-19 consumer health insurancewebpage.
Testing Information for Faculty and Staff
Is the UO offering COVID-19 testing to staff and faculty?
Faculty and staff who have COVID-19-like symptoms or who have been exposed to the virus should contact their health care provider or one of the COVID-19 test sites at various locations around the Eugene-Springfield area.
Benefits-eligible employees can find a primary care physician by reviewing the options available through their UO health insurance plan at Human Resources. If you do not have a primary care physician, an urgent care location or any of Lane County Public Health’s clinics [en Español] can also be a resource.
Testing Information for the Community
Is the UO offering COVID-19 testing to the community?
Monitoring and Assessment Program
What is the University of Oregon’s COVID-19 Monitoring and Assessment Program?
The COVID-19 Monitoring and Assessment Program (MAP) was created in spring 2020 to develop and expand the university’s testing capacity for the coronavirus that causes COVID-19.
The program leverages the research strengths of the UO, including experts in genomics, data science, prevention science, and other areas.
The MAP team has testing capacity of about 4,000 tests per week. All asymptomatic residents of Lane County are invited to participate in testing. We particularly encourage students living off campus in group or apartment-living settings, faculty and employees whose work requires them to be on campus, and under-served communities disproportionately impacted by COVID-19 to sign up for testing using the MAP registration portal.
How long does it take to get results from the MAP test?
Most MAP test results are returned within 48 hours. But all results are sent within four business days of the test.
How will I get my test result?
If your sample tests positive for COVID-19, you will be notified of the results by a telephone call within 4 days after the test.
You will have the opportunity to indicate during the registration process which method of notification you prefer for negative results. If you consent to receive a negative result via secure email, you will receive results within 4 business days. If you elect to receive a negative result by United States postal service, the results will be postmarked within 4 business days, but we cannot guarantee a timeline for their delivery.
Why should asymptomatic people get tested?
Many people are asymptomatic carriers of the virus. If you are asymptomatic, you can prevent further spread of the virus to your family, friends, and others in the community by identifying the virus, isolating, and cooperating with contact tracers. Also, participating in MAP testing helps the UO develop strategies that local officials and university leaders can enact to suppress the spread of COVID-19 in our community.
Can children be tested through MAP?
Yes, Parents or legal guardians may register minors who are at least 3 years of age and under age 15 to be tested through the UO MAP testing. Community members between the age of 15 and 18 may register themselves and attend the testing event without a guardian. If you are registering yourself and one or more minor(s) in your care, you must complete the registration form once for each person receiving a test. You must accompany the minor(s) you register to the testing event. We encourage self-collection in children who are able, however minors under the age of 10 may need your help to collect their sample. Staff onsite will assess if your child needs assistance. Testing is not currently available for children younger than 3. Test results will be released to the guardian registering the minor for testing; we will not contact the minor directly.
Will MAP testing still take place if there is inclement weather?
Winter weather may impact testing operations, up to and including cancellation of your testing appointment. If we need to cancel your COVID-19 test due to weather, we will inform you via text and email at the contact information you provided during registration. The UO campus status during winter weather is available on the UO alerts page.
Registering for a UO COVID-19 Test
Can I view the registration form in another language?
The registration form is currently available in English and Spanish. You can change from English to Spanish using the dropdown in the upper right corner of the page on the green header bar. Please note that this will take you to the beginning of the form. If you are using the Google Chrome browser, please avoid using Google Translate as it may lead to improper translation.
Are email and SMS text notifications only available in English?
No. During registration, you will be able to choose whether your communications (emails and texts) will be sent in English or Spanish.
How will my email and mobile phone number be used?
Email and SMS enabled mobile phones will be used for communication purposes related to your testing appointment only, for example, confirmation of scheduled testing appointment, reminders, and alerts that your results are available to view in the online portal.
Are my test results and information kept private?
Yes. All personal data collected for testing is protected in compliance with HIPAA regulations and will not be shared without your consent.
How do I select a location, date and time for testing?
During the registration process, you will be able to view current testing locations and available appointments at each location. The number of available appointments is listed to the left of the testing location. See an example testing selection screenshot.
Select the testing location you wish to test at and then, on the following page, the testing date and time slot for your test.
If appointments are not available in your selected testing location on the day you are completing your registration, or you wish to register for a future date, you will be able to select “next available testing days” to see more appointment options at your selected location
How do I interpret my test results in the portal?
Below are descriptions of test result fields that may be helpful when viewing your results in the portal.
Sample Type: Lists the type of test administered. In this case, an Anterior Nares (AN) Swab, or shallow nose swab was administered.
Physician Name: The ordering physician for the testing being conducted at UO testing sites.
Sample ID: The sample tube barcode that is associated with your test sample on a particular test day.
Patient ID: The unique confirmation ID that was provided to you in your confirmation email or text at the time of registration.
Samples Received: The time your test sample was received in the UO MAP lab for processing.
Reports Completed: The time your test sample processing was completed.
Normal Result: Indicates that a negative result is the most common result reported.
Test Description: The type of test processed in the lab is a RT-PCR. SARS-CoV-2 RT-PCR detects genetic material of the virus using a lab technique called polymerase chain reaction.
Having trouble locating your test results?
Click here and provide your information. A UO COVID-19 MAP Lab member will follow up with you regarding your results.