Testing, Contact Tracing, and Case Management

COVID-19 nasal swab laboratory test
Testing, Contact Tracing, and Case Management

Free COVID-19 Testing  |  UO Required Testing  |  Monitoring and Assessment Program (MAP)  |  Corona Corps  |  UO COVID-19 Cases

Testing, contact tracing, and case management are key factors in addressing and preventing the spread of COVID-19 in our community.

What You Need to Know

  • Free COVID-19 testing is available for all UO employees, students, and the Eugene/Springfield community through university’s Monitoring and Assessment Program (MAP) on a first-come, first-served basis. Pre-registration is strongly encouraged as testing events often fill up. This portal will be updated every Wednesday for registrations the following week. MAP test results are available within 2-4 business days. This is not a rapid test.
     

  • For Students and Employees: Unvaccinated or partially vaccinated UO students and employees, those who choose an exemption, and newly hired employees who have not completed the vaccination requirement process are required to take part in weekly COVID-19 testing.
     

  • For Students: If a student develops COVID-19 symptoms or has been in close contact with a person known to have COVID-19, they should contact University Health Services at 541-346-2770 or their health care provider to determine if and where they should to be tested for COVID-19. UO students living in the residence halls who are fully vaccinated are now exempt from required asymptomatic COVID-19 testing. Students must verify their vaccination status through University Health Services.
     

  • For Employees: If an employee develops COVID-19 symptoms and has been in close contact with a person known to have COVID-19, they should contact their health care provider to determine if and where they should to be tested for COVID-19.
     

  • For Students and Employees: Students and employees who have tested positive or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios and guidance for students and employees and complete the case and contact form for additional guidance and resources.
     

  • The University of Oregon is providing information about positive and presumptive positive COVID-19 cases for people identified as being affiliated with the university (e.g., students or a workplace cluster) by a public health agency.
     

  • The university has developed extensive protocols for notifying, isolating, and accommodating people who test positive, as well as communicating about cases with the wider community.

Prevention

The best way to prevent illness is to avoid being exposed to the virus. There are some general precautions you should always take to prevent the spread of respiratory diseases.

  • Wear a face covering that covers both your mouth and nose
  • Wash your hands often with soap and water for at least 20 seconds.
  • Maintain at least 6 feet of distance between yourself and others.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home if you are sick. Do not go to work or class.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Prevention Information

Health Support

If you suspect you are sick with COVID-19, call your health care provider before visiting in person. The following health center providers serve UO students in Eugene, Portland, and Coos Bay, respectively

Eugene Students

Portland Students

OIMB Students​​

Services

COVID-19 Testing

Free COVID-19 testing is available for all UO employees, students, and the Eugene/Springfield community through university’s Monitoring and Assessment Program. Eugene-based students are able to receive a COVID-19 test at University Health Services and various locations around the city. Portland students can get testing at the Portland State University Center for Student Health and Counseling. Faculty, staff, and students at OIMB should contact their local health care provider. All students living in the residence halls were tested upon their arrival.

COVID-19 Case Management

The UO Case Management Team provides support and basic resources for cases and close contacts in the UO Community. They have protocols for isolation, cleaning, accommodation, and notifications.

As part of the UO Case Management Team, the Corona Corps helps students with resources including food, housing, health care, financial assistance, mental health supports, and academic accommodations.

 

COVID-19 Cases

The University of Oregon is providing information about positive and presumptive positive COVID-19 cases for students on and off-campus and employees who have been on campus during their period of transmissibility.

Campus case counts and vaccination rates are available on the COVID-19 Safety Dashboard.

an employee collects a saliva sample from a cup
UO, OHA partner to provide free testing to K-12 schools

The University of Oregon, working with the Oregon Health Authority, has received a $17.1 million letter of intent to provide free COVID-19 testing to public and private K-12 schools in southwestern Oregon during the 2021-22 school year.

K-12 Testing Information

Vial marked COVID-19
COVID-19 Monitoring and Assessment Program

The University of Oregon is leveraging the strength of its research capabilities to launch an expansive COVID-19 testing initiative that will help the university, Lane County and the state get back to business safely, including a return to on-campus instruction.

Testing Program

Corona Corps members working at computers while physically distanced and wearing masks
Corona Corps Aides Contact Monitoring and Support

The Corona Corps monitoring and care teams work with public health authorities to notify UO community members of their likely exposure to a positive COVID-19 case and provide case management support and guidance for COVID-19 cases or close contacts.

Corona Corps

Testing, Contact Tracing, and Case Management FAQs

General Testing, Cases, and Contact Tracing

How is COVID-19 (coronavirus) affecting the state of Oregon?

See the Oregon Health Authority for situation updates in Oregon, and the CDC [en Español] for general information about the novel coronavirus and COVID-19.

Has anyone associated with the UO tested positive for COVID-19?

Yes. The University of Oregon is providing information about positive COVID-19 test results for UO community members.

What happens when a student, staff, or faculty member tests positive for COVID-19?

Students and employees who have tested positive or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios and guidance for students and employees and complete the case and contact form. This form activates the UO Care Team, including the Corona Corps, which offers case management support and contact tracing. The contact tracing team reaches out to individuals who have been deemed close contacts and who may have been exposed.

The UO Care Team has protocols for isolation, cleaning, accommodation, and notification. Corona Corps provides guidance on next steps and resources such as food, housing, health care, financial assistance, mental health support, and academic accommodations.

How does the university provide information about positive COVID-19 cases involving students, faculty, and staff at the UO?

The University of Oregon reports all new positive and presumptive positive COVID-19 cases for people identified by a public health agency as being affiliated with the university (i.e., students or employees in a workplace cluster). We also report any positive cases of UO employees and students tested through the UO Monitoring and Assessment Program.

New case numbers are published on Mondays and emailed weekly to campus in the COVID-19 update. County health authorities report cases following OHA and CDC reporting requirements.

If you have tested positive or think you have been exposed to COVID-19, complete the case and contact form for specific guidance.

How does contact tracing work?

When an individual within the UO community tests positive for COVID-19, the UO Care Team takes the lead in contact tracing and case management. The contact tracing team reaches out to individuals who have been deemed close contacts and who may have been exposed. The UO Care Team has protocols for isolation, cleaning, accommodation, and notification.

Positive cases are reported to county public health agencies.

Will I be informed if I have been in close contact with a positive case while on the UO campus?

Yes. The university notifies all potential close contacts of positive COVID-19 cases who are living or working on the UO campus.

This notification comes within 24 hours of the UO case management team learning about the confirmed positive case. This is in addition to the formal contact tracing conducted by local public health departments for each known positive case reported in the county.

If I test positive for COVID-19, will my privacy be protected during contact tracing?

In the interest of disease spread prevention and public health, any information collected by the university during its investigation of a positive case within the UO community will be shared with the relevant local public health authority (e.g., Lane County Public Health). Either the public health authority or UO may reach out to individuals identified as "contacts" of positive cases to prevent disease spread. In such cases, the university will only share the minimum information necessary for effective contact tracing and case management.

 


UO Weekly Testing Requirement

Does the university require COVID-19 testing for students and employees?

Yes. Unvaccinated or partially vaccinated UO students and employees, those who choose an exemption, and newly hired employees who have not completed the vaccination requirement process, are required to take part in weekly COVID-19 testing.

Can I provide results from a testing provider other than UO/MAP to meet my weekly testing requirement?

No. To meet the weekly requirement, testing must be completed through the Monitoring and Assessment Program (MAP). Test results from other providers or from self-testing kits available through pharmacies will not be accepted.  

Eugene-based employees and students schedule their appointment directly through MAP. Those who study and work in Charleston or Portland will receive testing kits for self-collection. The kits will be sent to Eugene for analysis and resulting.

Who will know that I am required to test through the UO COVID-19 weekly testing program?   

In general, the information will be disclosed only to employees who have a legitimate need to know the information in order to carry out the University’s compliance and public health requirements related to the testing program. Authorized employees may have access to participant lists in order to assist with the administration of the program, to ensure compliance with the weekly testing requirement regulation, and to facilitate contact tracing and case management.    

Unit leadership is provided lists of employees expected to test each week and may notify appropriate supervisors as necessary. In such cases, the designated supervisors are responsible for ensuring that employees are completing the weekly testing and verifying an employee’s reason for missing a weekly test. These are legitimate needs, which require supervisors to work on behalf of IMT to protect health and safety by ensuring compliance with the testing protocol. This is similar to the role supervisors have in assisting with the management of other campus safety policies and procedures and ensuring employees meet expectations. Supervisors are directed to keep an employee’s vaccination information and testing requirements confidential. 

Are newly hired employees required to test?

All newly hired faculty, officers of administration, classified employees, and UO temporary employees must complete the online COVID-19 vaccination requirement form within 30 days of their start date and are subject to weekly testing until submit their form reporting they are fully vaccinated.

I requested an exemption to the vaccination requirement, but I work 100% remotely. Am I still required to test?

If you have an established flexible work agreement documenting your 100% remote status, then you are excused from testing through the end date of your agreement. This includes those based in Eugene, Portland, or Charleston.

Your supervisor must submit an exception form indicating that you are fully remote in order for you to be removed from the list of testing requirement participants. The HR website provides supervisors with further guidance including the exception process and required form.

Testing Information for Students

Should I get tested before or after traveling?

Testing before and after travel can reduce your risk of spreading COVID-19. Testing does not eliminate all risk, but when paired with a period of staying at home, plus everyday precautions such as wearing masks and social distancing, it can make travel safer by reducing spread on planes, in airports, and at destinations. Also, if you are flying, be sure to check with your airline, which may have more specific testing recommendations for you.

Per the CDC, people who are fully vaccinated with an FDA-authorized vaccine can travel safely within the United States and do not need to get tested before or after travel unless their destination requires it.

Is the UO offering COVID-19 testing to students?

Free COVID-19 testing is available for all asymptomatic UO students through the university’s Monitoring and Assessment Program. MAP test results are available within 2-4 business days. This is not a rapid test.

Is there a fee for the MAP testing?

There is currently no fee to be tested through the UO Monitoring and Assessment Program.

Where can I get tested if I live off-campus?

Free COVID-19 testing is available to all asymptomatic students through the university’s Monitoring and Assessment Program. MAP test results are available within 2-4 business days. This is not a rapid test.

Students who have COVID-like symptoms should not be tested through MAP. If a student develops COVID-19 symptoms and has been in close contact with a person known to have COVID-19, they should contact University Health Services at 541-346-2770 or their health care provider to determine if and where they should to be tested for COVID-19. Students in Portland can be tested at their health care provider or Portland State University through the UO and PSU partnership. OIMB students can be tested through the North Bend Medical Center.

Students should not go to the hospital emergency room (ER) solely to get a test. Please do go to the ER or call 911 if you are experiencing severe symptoms.

How much does the COVID-19 test cost?

Testing for asymptomatic individuals is currently available for free through the UO Monitoring and Assessment Program.

Students living off campus who are tested at University Health Services (UHS) or off-campus laboratories will be billed through their health insurance. UHS accepts almost all major insurance carriers. If a student has insurance with a carrier that is not accepted, UHS will either see them anyway if they are willing to incur out-of-network costs or help the student find a local provider who participates in their network.

The Families First Coronavirus Response Act (FFCRA) states that all forms of public and private insurance, including self-funded plans, must now cover FDA-approved COVID-19 tests and costs associated with diagnostic testing with no cost-sharing, as long as the test is deemed medically appropriate by an attending health care provider. Contact your health insurance company to confirm coverage. More information on coverage of COVID-19 testing in Oregon is available from the Oregon.GOV COVID-19 consumer health insurance webpage.


Testing Information for Faculty and Staff

Is the UO offering COVID-19 testing to staff and faculty?

Free COVID-19 testing is available on the Eugene campus for all asymptomatic UO employees through the university’s Monitoring and Assessment Program. MAP test results are available within 2-4 business days. This is not a rapid test.

Faculty and staff who have COVID-19-like symptoms or are feeling ill should contact their health care provider or one of the COVID-19 test sites at various locations around the Eugene-Springfield area.

Benefits-eligible employees can find a primary care physician by reviewing the options available through their UO health insurance plan at Human Resources. If you do not have a primary care physician, an urgent care location or any of Lane County Public Health’s clinics [en Español] can also be a resource.


Testing Information for the Community

Is the UO offering COVID-19 testing to the community?

Yes. Free COVID-19 testing is available for all asymptomatic residents of Lane County community, and all UO students and employees, through the university’s Monitoring and Assessment Program. MAP test results are available within 2-4 business days. This is not a rapid test.


Monitoring and Assessment Program

What is the University of Oregon’s COVID-19 Monitoring and Assessment Program?

The COVID-19 Monitoring and Assessment Program (MAP) was created in spring 2020 to develop and expand the university’s testing capacity for the coronavirus that causes COVID-19.

The program leverages the research strengths of the UO, including experts in genomics, data science, prevention science, and other areas.

The MAP team has testing capacity of about 4,000 tests per week. All asymptomatic residents of Lane County are invited to participate in testing. We particularly encourage students living off campus in group or apartment-living settings, faculty and employees whose work requires them to be on campus, and under-served communities disproportionately impacted by COVID-19 to sign up for testing using the MAP registration portal.

How long does it take to get results from the MAP test?

Most MAP test results are returned within 48 hours. But all results are sent within four business days of the test.

How will I get my test result?

Testing participants will be alerted by email when their tests results are available. The email will provide a confirmation code and link to a secure online portal where participants can see test results. Patients who test positive for COVID-19 may be contacted via telephone call within 4 days after the test by a county health official.  A list of county health contact numbers can be found here.

You will have the opportunity to indicate during the registration process which method of notification you prefer for your results. If you consent to receive your result via secure email, you will receive results within 4 business days. If you elect to receive results by United States postal service, the results will be postmarked within 4 business days, but we cannot guarantee a timeline for their delivery.

I'm not vaccinated. Where can I get a COVID-19 test before an athletic game or other event to meet requirements for a negative test?

We recommend that individuals who are not vaccinated get vaccinated. Those who cannot get vaccinated and need a test should utilize commercial COVID-19 test providers who administer pre-travel screening tests that can provide results within 72 hours. You may also refer to Lane County's list of testing resources, but check with testing facilities to ensure they meet the test type and time frame requirements. The UO MAP program offers free testing for members of the community, but it cannot guarantee results are available within the required time frame.

How do I interpret my test results in the secure online portal?

Below are descriptions of test result fields that may be helpful when viewing your results.

Sample Type: Lists the type of test administered. In this case, a saliva test or anterior nares (AN) swab was administered.

Physician Name: The ordering physician for the testing being conducted at UO testing sites.

Sample ID: The sample tube barcode that is associated with your test sample on a particular test day.

Patient ID: The unique confirmation ID that was provided to you in your confirmation email or text at the time of registration.

Samples Received: The time your test sample was received in the UO MAP lab for processing.

Reports Completed: The time your test sample processing was completed.

SARS-CoV-2 Not Detected: Your sample has tested negative for COVID-19. This means you probably were not infected at the time your sample was collected.

  • If you are sick and not getting better, talk to your doctor or clinic. You might be sick with something other than COVID-19, or it is possible that you were very early in your infection when your sample was collected and that you could test positive later. If you don’t have a doctor, call 2-1-1. They can help you find care even if you don’t have health insurance. Interpreters are available.

SARS-CoV-2 Inconclusive: Your sample did not produce enough information during the testing process to establish a definitive result. IT IS NOT A POSITIVE OR NEGATIVE RESULT.  We strongly recommend that you contact the organization you tested with the first time to schedule repeat testing.

Re-Collection Necessary: This means there was a problem with your sample collection and we were unable to complete testing.  We strongly recommend that you get tested again soon in order to establish your COVID status.

POSITIVE SARS-CoV-2: you have the virus in your body and can spread it to others. You should:

  • Isolate at home. Stay home and stay away from others, including the people in your own household, except to get medical care. Inform your school or employer if needed.
  • If you’re sick (e.g., cough, shortness of breath, fever, diarrhea), including if you develop symptoms after being tested, isolate for at least 10 days from the time your symptoms started AND make sure your fever is gone without the help of medicine and other symptoms are resolving for 24 hours. You may be advised to isolate for even longer if you have severe to critical illness, including hospitalization, or are severely immunocompromised.
  • If you don’t have symptoms, isolate for 10 days from the date your sample was collected (the day you were tested).
  • Follow relevant public health guidance. For example, you can help slow the spread of COVID-19 by telling those you’ve been in close contact with right away. People are most contagious for the two days before they display symptoms and some people never show symptoms. If you can reach your friends and family within four days of their being around you, you can keep the next person from getting sick with COVID-19. Tell your contacts to stay home, to keep away from others and to get tested. Typically, close contacts should quarantine by staying home and away from others for 14 days since they last saw you and should watch for symptoms daily. They can talk to their doctors about getting a test, call 2-1-1 if they don’t have a doctor or get tested at a community test site.
  • Call 911 if you experience severe symptoms for example difficulty breathing, pain or pressure in the chest or belly, inability to drink or keep liquids down, new confusion or inability to wake up, or bluish lips or face.
  • Take the call if a public health worker calls you (usually within 4 days of the test result). Tell your close contacts to answer the public health call as well. You can also call the public health office yourself - here is a link to a webpage with the phone numbers for each of Oregon county’s public health offices.

Test Description: The type of test processed in the lab is a RT-PCR. SARS-CoV-2 RT-PCR detects genetic material of the virus using a lab technique called polymerase chain reaction.

Why should asymptomatic people get tested?

Many people are asymptomatic carriers of the virus. If you are asymptomatic, you can prevent further spread of the virus to your family, friends, and others in the community by identifying the virus, isolating, and cooperating with contact tracers. Also, participating in MAP testing helps the UO develop strategies that local officials and university leaders can enact to suppress the spread of COVID-19 in our community.

Can children be tested through MAP?

Yes, Parents or legal guardians may register minors who are at least 3 years of age and under age 15 to be tested through the UO MAP testing. Community members between the age of 15 and 18 may register themselves and attend the testing event without a guardian. If you are registering yourself and one or more minor(s) in your care, you must complete the registration form once for each person receiving a test. You must accompany the minor(s) you register to the testing event. We encourage self-collection in children who are able, however minors under the age of 10 may need your help to collect their sample. Staff onsite will assess if your child needs assistance. Testing is not currently available for children younger than 3. Test results will be released to the guardian registering the minor for testing; we will not contact the minor directly.

Will MAP testing still take place if there is inclement weather?

Winter weather may impact testing operations, up to and including cancellation of your testing appointment. If we need to cancel your COVID-19 test due to weather, we will inform you via text and email at the contact information you provided during registration. The UO campus status during winter weather is available on the UO alerts page.


Registering for a UO COVID-19 Test

Can I view the registration form in another language?

The registration form is currently available in English and Spanish. You can change from English to Spanish using the dropdown in the upper right corner of the page on the green header bar. Please note that this will take you to the beginning of the form. If you are using the Google Chrome browser, please avoid using Google Translate as it may lead to improper translation.

Are email and SMS text notifications only available in English?

No. During registration, you will be able to choose whether your communications (emails and texts) will be sent in English or Spanish.

How will my email and mobile phone number be used?

Email and SMS enabled mobile phones will be used for communication purposes related to your testing appointment only, for example, confirmation of scheduled testing appointment, reminders, and alerts that your results are available to view in the online portal.

Are my test results and information kept private?

Yes. All personal data collected for testing is protected in compliance with HIPAA regulations and will not be shared without your consent.

How do I select a location, date and time for testing?

During the registration process, you will be able to view current testing locations and available appointments at each location. The number of available appointments is listed to the left of the testing location. See an example testing selection screenshot.

Select the testing location you wish to test at and then, on the following page, the testing date and time slot for your test.

If appointments are not available in your selected testing location on the day you are completing your registration, or you wish to register for a future date, you will be able to select “next available testing days” to see more appointment options at your selected location

How will I receive test results?

Test results are made available through a secure result portal. During registration, each patient will be asked to provide an email address and phone number. Once results are available, you will be emailed and texted with login information for the portal. This information will allow the patient to access results for the patient's most recent test. Additional information available on the how to get your results page.

How do I interpret my test results in the portal?

Below are descriptions of test result fields that may be helpful when viewing your results in the portal.

Sample Type: Lists the type of test administered. In this case, a saliva test or anterior nares (AN) swab was administered.

Physician Name: The ordering physician for the testing being conducted at UO testing sites.

Sample ID: The sample tube barcode that is associated with your test sample on a particular test day.

Patient ID: The unique confirmation ID that was provided to you in your confirmation email or text at the time of registration.

Samples Received: The time your test sample was received in the UO MAP lab for processing.

Reports Completed: The time your test sample processing was completed.

Normal Result: Indicates that a negative result is the most common result reported.

Test Description: The type of test processed in the lab is a RT-PCR. SARS-CoV-2 RT-PCR detects genetic material of the virus using a lab technique called polymerase chain reaction.

Having trouble locating your test results?

Click here and provide your information. A UO COVID-19 MAP Lab member will follow up with you regarding your results.