Case Management and Contact Tracing

The UO Case Management Team provides case management support and limited contact tracing for the UO community. UO students and staff can access COVID-19 support by contacting the Corona Corps and Human Resources.

What You Need to Know

  • For Students and Employees: Students and employees who test positive, have symptoms, or think they have been exposed to COVID-19 are encouraged to review the COVID-19 exposure scenarios webpage. Any UO student or employee who has tested positive or has been exposed to COVID-19 may contact the Corona Corps Care Team. The Corona Corps is available with resources, support, and guidance.
     

  • For Students: If you are unable to attend class for COVID-19 related reasons, contact your instructor to make arrangements for the class.
     

  • Student Support: Corona Corps and Housing staff focus on assisting students who test positive in on-campus residence halls with instructions and resources for isolation. The Corona Corps is available by phone or email for students needing to isolate and can walk them through their next steps. If you are a student living in the residence halls, visit University Housing for information on isolation.
     

  • Employee Support: Human Resources (HR) works with employees on case management and contact tracing for work-related cases. Employees are expected to let HR know if they test positive through the Employee case form. There may be employee-specific resources available.
     

  • Instructors will be notified when a student in their class has tested positive. They will be notified of the occurrence not the identity of the student given HIPAA/FERPA guidelines
  • The UO Case Management Team may receive information about positive cases from several sources including: Monitoring and Assessment Program (MAP), University Health Services, employee supervisors, athletics, employee case form, and Lane County Public Health.
  • The UO Case Management Team has developed extensive protocols for isolation, facilities cleaning, accommodation, and notifications.

Take Action Now

Students and employees who test positive or have COVID-19 symptoms should review the exposure scenarios and Oregon Health Authority (OHA) guidance.

UO  Isolation and Testing Guide
Students and Employees can also follow this interactive guide to determine whether isolation is needed and next steps.

Instructor Form
If an instructor is notified by a student that the student has tested positive, the instructor can fill out this form.

Employee Case Form
If an employee tests positive, they should complete the Employee Case form.

Lane County Home Test Form
If a student tests positive through a home test, they should complete the Lane County home test form.

If You Start Feeling Sick, Stay Home.

If you have any of these symptoms, please leave campus and review the COVID-19 exposure scenarios and guidance.

The COVID-19 symptom self-check tool is now available on the University of Oregon mobile app. Download the app from the iTunes store or Google Play

Image Icon of someone with a fever
Fever or chills
Image Icon of someone with a cough
Cough, Sore Throat, Difficulty Breathing
Image Icon of someone with muscle pain
Muscle Pain, BODY ACHES, FATIGUE
Image Icon of someone who has lost their sense of taste
Recent loss of taste or smell

 

Corona Corps members working at computers while physically distanced and wearing masks
Corona Corps

Developed by the UO's Center for Global Health and University Health Services, the Corona Corps engages student team members to support the UO and local community to help stop the spread of COVID-19.

The Corona Corps Care Team can be contacted Monday-Friday 9 a.m.-5 p.m. at 541-346-2292 or careteam@uoregon.edu.

Corona Corps

Contact Tracing and Case Management FAQs

General

What happens when a student, staff, or faculty member tests positive for COVID-19?

Students and employees who have tested positive are encouraged to review the exposure scenarios.

If an employee tests positive they should complete the Employee case form. If a student tests positive through a home test they should complete the Lane County home-test form. Students who test positive through MAP, UHS, or through a testing facility in Lane County do not need to fill out an additional form. The UO will be notified of your positive test result.

The UO Case Management Team, including the Corona Corps, offers case management support. Corona Corps is available to students and Human Resources reaches out to employees who have been deemed close contacts and who may have been exposed.

Corona Corps notifies instructors if a student in their class has recently tested positive. For privacy reasons the name of the student is not provided.

The UO Case Management Team has protocols for isolation, facilities cleaning, accommodations, and notification. Corona Corps is available to provide guidance to students on next steps and resources such as food, housing, health care, financial assistance, mental health support, and academic accommodations. HR works with employees on case management and contact tracing for work-related cases.

How does the university provide information about positive COVID-19 cases involving students, faculty, and staff at UO?

The University of Oregon reports all new reported positive and presumptive positive COVID-19 cases among all students as well as employees who are confirmed to have been on campus during the period of transmissibility. Cases are identified through MAP, UHS, employee supervisors, athletics, self-reporting through the Employee case form, and Lane County Public Health.

New case numbers are published on Mondays and emailed weekly to campus in the COVID-19 Update. County health authorities report cases following the OHA and Centers for Disease Control and Prevention (CDC) reporting requirements.

Course instructors are notified by email when there is a case identified in their course.

When are isolation used?

Isolation separates sick people with a contagious disease from people who are not sick.

Persons in isolation should restrict activities outside their residence, except for getting medical care, for the period of time they are at risk of secondary transmission. If you are in isolation do not go to work, school, or public areas, and avoid using public transportation, ride-sharing, or taxis.

Residence hall students who are identified as needing a temporary room assignment for isolation will have detailed information provided to them first via phone by the UO Case Management Team, then followed up with information in their MyHousing portal.

What resources are available to instructors for COVID-19 related academic accommodations?

The Academic Council provides COVID-19 related guidance and resources to instructors.

If a student is unable to attend class for COVID-19 related reasons, they should contact their instructor to make arrangements for the class.

Contact Tracing

How does contact tracing work?

Following the practices of Lane County Public Health (LCPH), the UO is limiting contact tracing to focus on on-campus residential students, students living in large congregate living situations, members of our highest-risk groups, and workplace-related cases. 

The UO Case Management Team will continue to be available for questions, guidance, and resource information.  As part of the Case Management Team, HR will work with employees on workplace contact tracing.

What does it mean to be a close contact?

The OHA defines a close contact as someone who has been within six feet of a COVID-19 case for at least 15 cumulative minutes during their contagious period. This is an update to the initial definition, emphasizing that exposure can be cumulative, through a series of shorter-duration exposures, and does not have to be 15 consecutive minutes.

Close contact can include caring for, living with, visiting, or sitting within six feet of a confirmed COVID-19 patient for a cumulative 15 minutes or having a direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on).

Per OHA guidance, asymptomatic close contacts are no longer required to quarantine, but should monitor themselves for symptoms.

Will I be informed if I have been identified as a close contact while on the UO campus?

Consistent with OHA and LCPH guidance the UO is limiting contact tracing and prioritizing on-campus residential students, students living in large congregate living situations, members of our highest-risk groups, and workplace-related cases. Individuals within those situations who are deemed close contacts and who may have been exposed as determined during the limited contact tracing process will be notified. 

We ask individuals who are infected with COVID-19 to inform household members/suitemates and those they were in contact with that they were potentially exposed.

Any UO student or employee who has tested positive or been exposed to COVID-19 may contact the Corona Corps care team for support, guidance, and resources. 

If I test positive for COVID-19, will my privacy be protected during contact tracing?

In the interest of disease spread prevention and public health, any information collected by the university during its investigation of a positive case within the UO community will be shared with the relevant local health authority (e.g., Lane County Public Health) and may be shared with other UO employees such as those directly involved in case management to the extent they have a legitimate need to know for health or safety purposes. Either the public health authority or UO may reach out to individuals identified as a "contact" of positive cases to prevent disease spread. In such cases, the university will only share the minimum information necessary for effective contact tracing and case management.

I'm an instructor. What should I do if notified by a student that they have tested positive?

You should fill out the Instructor form. Students who report that they have tested positive using a self-test should be instructed to complete the Lane County home-test form, if they have not already done so.  

Instructors are encouraged to work with the student on academic accommodations for missed classes. Instructors should continue to encourage their students/classes to do their part to help with health and safety in their classroom and on campus:  

  • Remind students to conduct daily symptom self-checks and not to come to class if they have symptoms. Make them aware of how they can access course content and make up missed assignments. 

  • Welcome masks in their classes, but not require them.

  • Remind students of the UO’s booster requirement

  • Additionally, asymptomatic students with a known or possible exposure are not required to quarantine and are able to attend classes. 

If any of your students have immediate questions, please let them know they can contact the Corona Corps Care Team

Are all-class notifications ever issued?

The UO Corona Corps does not routinely conduct broad notifications, such as all members of a class, when a student is diagnosed with COVID-19.  However, if specific circumstances raise a concern about broader transmission, the Corona Corps will work with public health advisors to determine if additional actions are warranted. Because the university has put in place layers of protection—vaccination, ventilation reviews, testing, personal responsibility—we anticipate that the Corona Corps and public health advisors will rarely identify a need to call for broad notification or additional classroom or workplace measures. However, if you have concerns about circumstances in your classroom or workplace that may pose a risk, you may contact the Corona Corps at (541) 346-2292 or email coroancorps@uoregon.edu.